Medical Records

Boston Orthopaedic & Spine, LLC is dedicated to maintaining your medical record and keeping your private health information secure in accordance with Federal and State regulations.

To obtain a copy of your medical record, our Medical Records Release Authorization Form must be filled out in its entirety. The completed form can then be sent to our medical records department by:

Mail
Boston Orthopaedic & Spine, LLC
20 Guest Street, Suite 225
Brighton, MA 02135

Fax
617-202-4172

Email
medicalrecords@mybostonortho.com

You may also request your records through your Patient Portal account.

X-ray Images:

  • Cambridge Office: To obtain a copy of your x-ray images performed at our Cambridge office, please contact the Mt. Auburn medical records department at 617-499-5070.
  • ​Chestnut Hill Office: To obtain a copy of your x-ray images performed at our Chestnut Hill office, please contact the New England Baptist Hospital at 617-754-5800.
  • Brighton & Waltham Offices: To obtain a copy of your x-ray images performed at our Brighton or Waltham offices, our Medical Records Release Authorization Form  must be filled out in its entirety. On the release form, please note if you’d like to receive your x-ray images via secure email or CD. When ready, the CD can be mailed or picked up at our Brighton location (only after notifying us in advance).

Processing Time:

Medical record and x-ray record requests are processed in the order they are received. The average turnaround time to obtain a medical record/x-ray copy is 10 business days. Unless other arrangements have previously been made.

Fees:
As a courtesy, records are provided to our patients at no charge. For records provided to an attorney, there will be a reasonable, cost-based fee. The fee will be calculated upon receipt of the completed Medical Records Release Authorization Form. Payment will be due before the medical records will be released to the attorney. For expedited records being sent to an attorney, there will be an additional fee of $25.00.

If you have a question about obtaining your medical record, call our medical records department 617-738-8642 Or you may contact us here